Privacy Notice

Effective November 14, 2026

This notice explains how Out of Bounds Retreats handles information in connection with our website, inquiries, guest communications, and booking services. Booking platforms and other services you use also have their own privacy notices.

Information we receive

When you contact us, sign up for updates, or book a stay, we receive information such as your name, email address, phone number, messages, reservation details, and payment transaction records. Booking details may include the property, stay dates, and guest count. Check-in forms may ask for arrival time and stay-related information or preferences. The information requested varies by property and booking channel.

How we use information

We use information to answer questions, manage reservations and payments, coordinate check-in and stays, communicate with guests, maintain business records, and provide updates you request. Website and email engagement information helps us understand how people use our website and communications.

Services that help us operate

We use service providers to support these activities, including Squarespace for our website and forms; HighLevel and LeadConnector for forms and customer communications; Hostaway for reservations and guest portals; Stripe for connected booking payments; and Google services for email and website analytics. Information is processed through these services as needed for their functions. A booking made through another travel platform is also handled under that platform’s policies.

Cookies, analytics, and email engagement

Our website uses cookies and similar technologies through its website and analytics services. These services can receive technical and usage information such as IP address, browser or device details, pages visited, referring pages, and interactions. We use Google Analytics to understand website use. Learn more about Google’s use of information from partner sites and its Analytics opt-out browser add-on.

Our email platform can record email opens and link clicks. These signals help us understand engagement and may not always reflect a person’s actual activity. You can manage many cookies through your browser settings; limiting cookies may affect site features and does not stop every type of information collection.

Your choices and requests

You can stop promotional emails using an unsubscribe option when provided or by contacting us. Reservation and stay-related messages may still be necessary to service your booking.

Contact us with questions about your information, including requests to access, correct, or delete records or questions about retention. We will consider requests under applicable requirements; some information may need to be kept for transactions, recordkeeping, or legal obligations. Please do not send payment-card details or identity documents by ordinary email.

Other websites and updates

Links to other websites and services lead to pages governed by their own notices. We may update this notice as our services and practices change; the effective date above identifies this version.

Contact

Jandy Salguero
Out of Bounds Retreats
148 Roslin Way
Holly Springs, NC
outofboundsretreats@gmail.com